Senior Terminal Operation System (TOS) Consultant and Business Analyst

DSP is an IT and consulting services company with 40 years’ experience and provides worldwide software and operations management solutions to the shipping, port and intermodal transportation industry, with special focus to process and equipment automation, optimisation, business intelligence, simulation, and project management.

DSP is on the edge of technology developing AI driven digital twin for container terminals.

DSP is the biggest official partner of KALERIS NAVIS and offers worldwide consulting services and products for Terminal Automation and Operations.

DSP is a system integrator, qualified to deliver complete terminal operating systems (TOS), gate operating systems (GOS), Logistic Management Systems (LMS) solutions including project management, business process mapping, configuration, integrations, training, testing, go live and post go live assistance.

Our offices:

DSP Data and System Planning SA, Switzerland

DSP LAB Pvt Ltd, Chennai India

DSP TALUMIS BV, Rotterdam, The Netherlands

DSP America Inc. Cincinnati, USA

Role

DSP is searching for a Senior Terminal Operation System (TOS) Consultant and Business Analyst who will report to the DSP Director of Professional Services.

This position is open for office and/or remote work to all people with EU/EFTA Passports or valid residence permit in Switzerland.

We request the candidate to be prepared for frequent travelling to customers in EMEA and occasionally worldwide.

JOB DESCRIPTION

The candidate shall have the appropriate skills, after a short onboarding period and under the coordination of a DSP senior project manager, to provide DSP customers with the following services:

·  TOS configuration, optimization, and implementation

·  TOS Training

·  Quality Assurance and Integration Testing

·  Business Process Mapping and documentation

·  Analysis and Optimization of Terminal Processes

·  Automation Integration Strategy and Design

DSP strongly believes in the skills and potential of our employees. We encourage an autonomous and proactive approach to assigned tasks, in the context of a mutual relationship of trust and commitment.  Once the candidate proves to have strong independent consulting skills for DSP customers with regards to their business, this Sr TOS Consultant may ascend to a Project Manager role.

SELECTION CRITERIA

The candidate for this role will be selected based on the following criteria:

DEGREES AND STUDIES

• Bachelor or Masters in IT, Business, or Engineering
• Knowledge of IT architecture and automation
• Knowledge of Container Terminal Operations
• Fluent in English; other languages are a plus.

WORK EXPERIENCE

The candidate shall ideally have at least 10 years’ experience working with international business in the following areas

• Logistics, marine port operations, or the shipping industry
• Configuration, Training and Tuning of Container Terminal Systems (TOS)
• Container Terminal Equipment or Process Automation

SOFT SKILLS

The Candidate shall have strong skills in human relationship, diplomacy, ability to interact and communicate with different international cultures, an aptitude for problem-solving, and the ability to work in full autonomy, with commitment, passion and flexibility.

Essential personal skills:

• Working with precision, attention to detail, and thoroughness
• The ability to manage stress while treating every person and situation with diplomacy and respect
• Strong listening and communication skills
• Training and presentation skills
• Able to analyze and design processes to find solutions
• Written and documentation skills
• Driven towards solutions and improvement

ADVANTAGES

Not required, but an advantage if the candidate has:

• NAVIS N4 certification
• Certification in Project Management
• Knowledge of any other language, oral and written.

LOCATION

The candidate will be employed by DSP Switzerland and will work either from office of from his/her home residence. However, must be able to travel frequently within EMEA and sometimes worldwide.

The candidate will have the flexibility to sometimes work on different timezones.

WE OFFER

• Adequate salary and compensation.
• Challenging and informal environment.
• International activity with travel opportunities.
• Work location in Lugano (office) and remote.
• 100% degree of employment.
• Effective as soon as possible.

If you are interested, please send your CV and relevant documentation to career@dsp.team.