DSP has been partner of APM Terminals Lázaro Cárdenas since 2013 for the implementation of the Navis N4 TOS System and KALMAR SmartPort Solutions.
The services provided by DSP in 4 years have been:
TOS Design and Analysis: DSP has been part of the project since June 2013, participating, consulting and contributing to develop the initial document which describes all Terminal process flows, exceptions and possible gaps;
Design and organize the QA Team: DSP has collected the operational requirements and use cases, developing test cases and assisting with the case management. Together with the customer, DSP has applied a model defining the software Acceptance and deployment;
Operational consulting for Business Process Modelling and planning department: DSP has provided guide lines for operational BPMs definition and KPIs;
TOS configuration and support: vessel, gate and rail cycles as well as accessory services. Based on our vast experience, DSP has suggested a methodology to define and inventory all configuration items and keep track of changes;
Groovy development: Extensions for N4Mobile and ECN4
EDI support: EDI configuration completed and mapping customized using the Development Studio kit (Xenos translator);
Supporting Kalmar to implement Smart Solutions;
Go-Live and post Go-Live support.
In 4 years we provided numerous added value services to the terminal where DSP team spent most of time onsite, establishing a great spirit of collaboration with APMT, NAVIS and KALMAR.
Daniele Labate, Senior Manager Professional Services
Having DSP working alongside with the Lazaro implementation team added significant value to the project at both the early and advanced stages of the overall implementation.